The Art of Communication
The Art of Communication – Clear and Persuasive
DESCRIPTION
Well-developed, understandable communication methods and techniques that are easy to apply in practice sustainably increase success and confidence in dialogue. You will learn how you communicate yourself, how to master small talk in everyday situations, and how to more easily avoid conflicts.
You will create a positive conversational atmosphere and conduct discussions with greater empathy and self-confidence. We view communication as a whole—both verbal and non-verbal—and experiment with different behavioural patterns.
You will not learn pre-defined phrases, stock expressions, or standard formulations. Instead, through this training you will discover your personal strengths and potential and learn how to use them purposefully for successful, authentic, and effective communication.
You will gain insights, gather experience, and learn through exchange. You are an active participant in the process, bringing your individual personality, experience, thoughts, and ideas—making your communication truly unique.
FOR TEAMS
We are happy to offer a customized training location for groups of six or more participants.
We would be pleased to arrange a training date that suits your specific requirements.

COURSE OBJECTIVES
+ Better understand your own communication impact and develop it purposefully
+ Conduct conversations confidently, authentically, and in a goal-oriented manner
+ Create a positive conversational atmosphere through empathy and appreciative communication
+ Use verbal and non-verbal communication tools consciously and effectively
+ Leverage personal strengths and potential for successful and persuasive communication
COURSE CONTENT
+ Definition of verbal and non-verbal communication
+ Communication models
+ Explanation of the concept of metacommunication and its purposeful use
+ The added value of clear communication in everyday life
+ The importance of (active) listening
You + us = your personal training!
The EDAG Akademie combines in-depth specialist knowledge with genuine training expertise – for a unique learning experience. With passion, appreciation, and a holistic approach, we accompany people and companies on their continuing education journey.
You + us = your personal training!
The EDAG Akademie combines in-depth specialist knowledge with genuine training expertise – for a unique learning experience. With passion, appreciation, and a holistic approach, we accompany people and companies on their continuing education journey.




